Community Support

Integrating Process and Outcome Evaluations

Appendix C

Cross-Case Displays from the NIAAA Project-Level Database

TABLE 2: Characteristics of Proposed Case Management Services

Albuquerque Birmingham Chicago DC Denver Evanston Los Angeles

Case Management

Characteristic
HI MI LI IO UC CMSH CMO CBT SNT ICM UC CMRC UC NM RC

Duration of Phase 1 (months) 4 - - 2 6 6-8 12 Indefinite Indefinite 4 - 3-6^a - 3 3

Duration of Phase 2 (months) - - - - - 24 - - - - - 6^a - 3 3

Caseload size 14 - - 15 50 15 15 15 15 17 - 10 - 15 2

Frequency of contact

(per month)
5 - - 1 not specified 12 4 6 6 Initially intensive; decreasing - Not specified - 20 20

Case manager availability All day,

5 days
- - All day,

5 days
All day,

5 days
All day,

5 days
All day,

5 days
24 hours 24 hours All day,

5 days
- All day,

5 days
- Office hours All day,

5 days

Primary site of case

management
Agency office - - Agency office Agency office Program

residence
Program

residence
Wherever client is Wherever client is Wherever client is - Program residence - Agency office Program

residence

Contact initiator Either - - Changes over time Client Client Client Case manager Case manager Either - Either - Client Case manager

Caseload structure Individ. - - Individ. Individ. Mixed Mixed Individ. Individ. Dyad - Individ. - Individ. Individ.

Primary orientation Linkage - - Primary provider Primary provider Linkage Linkage Primary provider Primary provider Linkage - Primary Provider - Primary Provider Primary Provider

Case management functions

performed:

Direct services

Assessment, planning

Linking

Monitoring

Client advocacy

Representative payee

Yes

Yes

Yes

Yes

Yes

No

-

-

-

-

-

-

-

-

-

-

-

-

Yes

Yes

Yes

Yes

No

No

Yes

Yes

Yes

No

No

No

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

No

-

-

-

-

-

-

Yes

Yes

Yes

Yes

Yes

No

-

-

-

-

-

-

Yes

Yes

Yes

Yes

No

No

Yes

Yes

Yes

Yes

No

No

Other functions AOD - - AOD AOD None None AOD

MH
AOD

MH
None - None - AOD

MH
AOD

MH

Case manager requirements:

degree

recovering from substance use

culturally representative

Balance

Balance

Balance

-

-

-

-

-

-

Required

No

Preferred

Yes

No

No

No

No

No

No

No

No

Required

No

Preferred

Required

No

Preferred

Preferred

Preferred

Preferred

-

-

-

Required

No

No

-

-

-

Preferred

Preferred

Preferred

Preferred

Preferred

Preferred

^a 3-6 months for phase 1; 12 months from program entry for phase 2.

TABLE 2: CHARACTERISTICS OF PROPOSED CASE MANAGEMENT SERVICES (Cont.)

New Haven New Orleans Philadelphia Seattle St. Louis

(Grace Hill)
St. Louis

(Salvation Army)
Tucson

Case Management

Characteristic

GSP

ECIL

TC

IRT

RIS

SAS

RES

NRES

CMFT

CM

FT

UC

MRTC

NR

Duration of Phase 1 (months) 3 3 wks 3 wks 6 6-9 Indefinite 3 3 2 2 2 2 - -

Duration of Phase 2 (months) 6 12 - 6 6 - 9 9 10 10 - - - -

Caseload size 5 16 16 20 15 15 14 14 10-15 10-15 4-6 4-6 - -

Frequency of contact

(per month)
4 4

(Phase 2)
15 8 30 Not specified 30

(Phase 1)

4

(Phase 2)
30

(Phase 1)

4

(Phase 2)
30

(Phase 1)

decreasing to monthly
30

(Phase 1)

decreasing to monthly
30 30 - -

Case manager availability All day,

5 days
All day,

5 days
All day,

5 days
All day,

5 days
All day,

5 days
All day,

5 days
All day,

5 days
All day,

5 days
All day,

5 days
All day,

5 days
Office hours Office

hours
- -

Primary site of case management Program residence Program residence Program residence Agency office Program residence Wherever client is Wherever client is Wherever client is Wherever

client is
Wherever

client is
Program residence Program

residence
- -

Contact initiator Either Either Either Either Case manager Either Either Either Changes over time Changes

over time
Case manager Case

manager
- -

Caseload structure Mixed Individ. Individ. Individ. Individ. Individ. Team Team Mixed Mixed Individ. Individ. - -

Primary orientation Linkage Linkage Linkage Primary

provider
Linkage Linkage Linkage Linkage Linkage Linkage Linkage Linkage - -

Case management

functions performed:

Direct services

Assessment, planning

Linking

Monitoring

Client advocacy

Representative payee

Yes

Yes

Yes

Yes

Yes

No

Yes

Yes

Yes

Yes

Yes

No

Yes

Yes

Yes

Yes

Yes

No

No

Yes

Yes

Yes

Yes

No

No

Yes

Yes

Yes

Yes

No

No

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

No

Yes

Yes

Yes

Yes

Yes

No

No

Yes

Yes

Yes

Yes

No

No

Yes

Yes

Yes

Yes

No

No

Yes

Yes

Yes

Yes

No

No

Yes

Yes

Yes

Yes

No

-

-

-

-

-

-

-

-

-

-

-

-

Other functions None None None AOD None None AOD AOD None None None None - -

Case manager requirements:

degreed

recovering

culturally representative
Preferred

Preferred

Preferred
Preferred

Preferred

Preferred
Preferred

Preferred

Preferred
No

Preferred

Preferred
No

Preferred

Preferred
No

Preferred Required
No

No

Preferred
No

No

Preferred
Required

No

Preferred
Required

No

Preferred
Required

No

Preferred
Required

No

Preferred
-

-

-
-

-

-

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